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  • وظائف شاغرة بالسعودية مطلوب "Sr. Officer – SME Relationship (Tele) - Bupa Arabia" للعمل Jobs in Saudi Arabia

    وظائف شاغرة بالسعودية مطلوب "Sr. Officer – SME Relationship (Tele) - Bupa Arabia" للعمل Jobs in Saudi Arabia

    وظائف شاغرة بالسعودية مطلوب "Sr. Officer – SME Relationship (Tele) - Bupa Arabia" للعمل Jobs in Saudi Arabia Job Details : وظائف شاغرة بالسعودية مطلوب "Sr. Officer – SME Relationship (Tele) - Bupa Arabia" للعمل Jobs in Saudi Arabia












    Role Purpose



    To manage a portfolio of clients with a client size base of  6000 lives and / or revenue of 10 million SR and maintain a 80% retention in order to achieve profitability within BA strategy and values




     















































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    Key Accountabilities



    Key Activities / Decision Areas



    1



    Consistently Achieve retention as per AOP



    ·         Building , maintaining and enhancing relationship with clients to develop long term satifaction


    ·         Meet weekly sales calls and complete reporting in a timely manner


    ·         Handle customer needs with reliability and be responsive in providing prompt service


    ·         Use proactive communication and effectively seek a resolution for a bad experience



    2



    Maintain a positive contribution in profits  to the overall revenue



    ·         Renew with the proposed prices (increase) to ensure we have a positive contribution


    ·              


    ·         Propose (different possible solutions) (product change) that can offer price relief to clients and impove value proposition


    ·         Analyze and understand commercial and technical results to negotiate with clients price increase



    3



    Sales & CRM  Administration



    ·         Manage the entire sales process in line with the sales strategy and in strict adherence to the defined stages of the sales pipeline.


    ·         Ensure full compliance with all internal processes including accurate and timely maintenance of CRM records (SAGE)


    ·         Liaise with other internal departments as required to ensure smooth running of all interactions that the customer has


    ·         Provide accurate reports and forecasts on activity and sales performance as and when required by management



    4



    Understand Market and competitor activity



    ·         Maintain customer interaction and other applicable sources like SAMA (Saudi Arabian Monetary Agency)  and CCHI (Corporate Council for health insurance)


    ·         Go online regularly to SAMA and CCHI and stay up to date about market updates


    ·         Look at competitors websites to compare against ours and identify gaps


    ·         Follow SAMA and CCHI rules and regulation


    ·             



    5



    Relationship and Communication



    ·         Build effective relationships both within and outsdie the department


    ·         Seek input from and maintain effective ongoing communication with others


    ·         Manage conflict to ensure least disruption to organization



    6



    Compliance



    ·         Comply  100% with the rules and regulation of SAMA and CCHI


    ·         Update clients with all changes in the PMI (Private Medical Industry) industry rules, regulations and product


    ·         Comply with company internal rules and regulation


    ·         Prepare client agreements and KYC (Know your customer) and make sure they are signed and stamped from client and properly handed over to sales operation team for archiving and auditing



    7



    Manage Debtor Book of the portfolio



    ·         100% compliance with Bupa Arabia credit control policy


    ·         Print Debtor report on weekly basis to ensure appropriate planning for unpaid debt to avoid suspension


    ·         Ensure premiums are collected and support collection team in communication with clients


    ·         Align customer financial position with collection team and Finance




    Job Details

    Posted Date: 2019-02-26
    Job Location: Riyadh, Saudi Arabia
    Job Role: Sales
    Company Industry: Other

    Preferred Candidate

    Career Level: Entry Level
    Gender: Female
    Nationality: Saudi Arabia
    Degree: Bachelor's degree

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    جميع الحقوق محفوظة ل رائج نت
    2017