وظائف شاغرة بالسعودية مطلوب "Sr. Officer – SME Relationship (Tele) - Bupa Arabia" للعمل Jobs in Saudi Arabia

وظائف شاغرة بالسعودية مطلوب "Sr. Officer – SME Relationship (Tele) - Bupa Arabia" للعمل Jobs in Saudi Arabia Job Details : وظائف شاغرة بالسعودية مطلوب "Sr. Officer – SME Relationship (Tele) - Bupa Arabia" للعمل Jobs in Saudi Arabia

Role Purpose

To manage a portfolio of clients with a client size base of  6000 lives and / or revenue of 10 million SR and maintain a 80% retention in order to achieve profitability within BA strategy and values

 

#	Key Accountabilities	Key Activities / Decision Areas
1	Consistently Achieve retention as per AOP	·         Building , maintaining and enhancing relationship with clients to develop long term satifaction ·         Meet weekly sales calls and complete reporting in a timely manner ·         Handle customer needs with reliability and be responsive in providing prompt service ·         Use proactive communication and effectively seek a resolution for a bad experience
2	Maintain a positive contribution in profits  to the overall revenue	·         Renew with the proposed prices (increase) to ensure we have a positive contribution ·               ·         Propose (different possible solutions) (product change) that can offer price relief to clients and impove value proposition ·         Analyze and understand commercial and technical results to negotiate with clients price increase
3	Sales & CRM  Administration	·         Manage the entire sales process in line with the sales strategy and in strict adherence to the defined stages of the sales pipeline. ·         Ensure full compliance with all internal processes including accurate and timely maintenance of CRM records (SAGE) ·         Liaise with other internal departments as required to ensure smooth running of all interactions that the customer has ·         Provide accurate reports and forecasts on activity and sales performance as and when required by management
4	Understand Market and competitor activity	·         Maintain customer interaction and other applicable sources like SAMA (Saudi Arabian Monetary Agency)  and CCHI (Corporate Council for health insurance) ·         Go online regularly to SAMA and CCHI and stay up to date about market updates ·         Look at competitors websites to compare against ours and identify gaps ·         Follow SAMA and CCHI rules and regulation ·
5	Relationship and Communication	·         Build effective relationships both within and outsdie the department ·         Seek input from and maintain effective ongoing communication with others ·         Manage conflict to ensure least disruption to organization
6	Compliance	·         Comply  100% with the rules and regulation of SAMA and CCHI ·         Update clients with all changes in the PMI (Private Medical Industry) industry rules, regulations and product ·         Comply with company internal rules and regulation ·         Prepare client agreements and KYC (Know your customer) and make sure they are signed and stamped from client and properly handed over to sales operation team for archiving and auditing
7	Manage Debtor Book of the portfolio	·         100% compliance with Bupa Arabia credit control policy ·         Print Debtor report on weekly basis to ensure appropriate planning for unpaid debt to avoid suspension ·         Ensure premiums are collected and support collection team in communication with clients ·         Align customer financial position with collection team and Finance

Job Details

Posted Date:	2019-02-26
Job Location:	Riyadh, Saudi Arabia
Job Role:	Sales
Company Industry:	Other

Preferred Candidate

Career Level:	Entry Level
Gender:	Female
Nationality:	Saudi Arabia
Degree:	Bachelor's degree

Apply for the job" Sr. Officer – SME Relationship (Tele) - Bupa Arabia" Click here