وظائف للمصريين مطلوب "Customer Service Manager - TMG ( Talaat Moustafa Group )" للعمل براتب مجزى Jobs Egypt

Elmasry الثلاثاء، 29 يناير 2019 0 comments
وظائف خالية للمصريين مطلوب "Customer Service Manager - TMG ( Talaat Moustafa Group )" للعمل Jobs in Egypt Job Details : وظائف خالية بمصر مطلوب "Customer Service Manager - TMG ( Talaat Moustafa Group )" للعمل براتب مجزى Jobs in Egypt
  • Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews.

  • Ensures the reporting cycle of customers' issues between all other departments ensuring the quality of the services provided to the residents, investigating operational issues regarding maintenance, landscape, security, housekeeping, etc.

  • Prepares and completes action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.

  • Sets reasonable customer satisfaction goals and work with the team to meet them on a consistent basis.

  • Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; bench-marking best practices; analyzing information and applications.

  • Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.

  • Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.

  • Accomplishes information systems and organization mission by completing related results as needed.
    Maintains a professional work-space and workflow.

  • Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Job Details

Posted Date: 2019-01-29
Job Role: Customer Service and Call Center
Company Industry: Real Estate

Preferred Candidate

Career Level: Management
Nationality: Egypt
Degree: Bachelor's degree

 Jobs in Egypt وظائف مصر


Apply for the job" Customer Service Manager - TMG ( Talaat Moustafa Group )" Click here

0 علقوا على "وظائف للمصريين مطلوب "Customer Service Manager - TMG ( Talaat Moustafa Group )" للعمل براتب مجزى Jobs Egypt"

  • يمنع تضمين روابط مباشرة في التعليق.
  • لمتابعة تعليقك حتى نرد عليك بالرجاء ضع اشارة على اعلامي.
  • اذا اعجبك الموضوع "وظائف للمصريين مطلوب "Customer Service Manager - TMG ( Talaat Moustafa Group )" للعمل براتب مجزى Jobs Egypt" شارك على مواقع التواصل الاجتماعي.
تابع رائج نت على الفيس بوك