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وظائف للمصريين مطلوب "Customer Service Manager - Tawzef for Recruitment" للعمل براتب مجزى Jobs Egypt

وظائف خالية للمصريين مطلوب "Customer Service Manager - Tawzef for Recruitment" للعمل Jobs in Egypt Job Details : وظائف خالية بمصر مطلوب "Customer Service Manager - Tawzef for Recruitment" للعمل براتب مجزى Jobs in Egypt

Providing timely order acceptance
based on corporate policies and procedures and maintain an accurate backlog.Coordinating directly with Sales
teams, reviewing and validating customer documentation, order entry, order
acceptance, backlog management, and fulfillment.Managing customer accounts and
following through all enquiries till resolved.Assuring providing accurate, valid
information to customers’ enquiries using the right methods/tools.Looking after the whole process of
export documentation to avoid any errors in preparation and processing of
documents from relevant channels like Customs, Airlines, Shipping Lines,
issuing authority of Certificate of origin or any documents required to be
issued from any recommended authority. Maintain metrics, reports, process documentation, customer service logs,
or training or safety records.Expediting the flow of traffic to/from foreign destinations, including
customs documentation and transportation.Maintaining customer relations and
participating in the organization's sales activities Following up with supply team to
secure timely order fulfillment.Coordinating with forwarders and
preparation to execute shipments from worldwide shipping platforms.Supervising invoicing and monetary
transactions.Directing electronic submittal and
collection of certificates from chamber of commerce.Ensuring the efficiency and effectiveness
of exports.Ensuring that all processes are in compliance with the laws and regulations
governing the export industry.Managing the team staff in the
day-to-day performance of their jobs.Coaching staffFulfilling operational KPI’s.

Job Details

Posted Date: 2018-12-03
Job Role: Customer Service and Call Center
Company Industry: Retail/Wholesale

Preferred Candidate

Career Level: Management

 Jobs in Egypt وظائف مصر


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