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وظائف للمصريين مطلوب "L2 Customer Support Architect - $5000/month - REMOTE WORK - Crossover" للعمل براتب مجزى Jobs Egypt

وظائف خالية للمصريين مطلوب "L2 Customer Support Architect - $5000/month - REMOTE WORK - Crossover" للعمل Jobs in Egypt Job Details : وظائف خالية بمصر مطلوب "L2 Customer Support Architect - $5000/month - REMOTE WORK - Crossover" للعمل براتب مجزى Jobs in Egypt

We're running an Online Hiring Event every Saturday to hire L2 Customer Support Architects ($60K/yr).


 


Online Hiring Events are live forums designed to enable you to understand the role and requirements through an interactive Q&A session followed by a self-directed testing process. The testing takes between 3-5 hours to complete. It’s worth taking the time to finish all the tests because we evaluate every single complete application to find the top talent.


This event will include all testing required to apply for the role. Upon grading the tests, and if you advance, we will set up an interview with the hiring manager.


L2 Customer Support Architects enjoy working on complex issues and the challenge that comes with escalated tickets. It is essential to have a deep understanding of software support tools and strong technical skills. World class service is more than solving the issue, it’s about providing the customer with an experience. L2 agents are expert communicators and strive for high-quality scores.


You will be working in an atypical customer contact center. You will connect with customers through different channels supporting cutting-edge products. You will be empowered to provide end-to-end support, and you will be encouraged to problem solve and take accountability for the customer experience.


 

Job Details

Posted Date: 2018-11-06
Job Location: Cairo, Egypt
Job Role: Information Technology
Company Industry: Information Technology; Computer/Software; Telecommunications
Monthly Salary: US $5,000

Preferred Candidate

Career Level: Mid Career
Degree: Bachelor's degree

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